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Puzzlebot Orbit doesn't work - Printable Version

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+--- Thread: Puzzlebot Orbit doesn't work (/showthread.php?tid=3865)



Puzzlebot Orbit doesn't work - emilyk - 01-17-2016

Our 10 year old son asked for a single gift for Christmas - the Puzzlebox Orbit. We were leaving for vacation on Christmas day, so we had him take it with us - we tried multiple times while we were on vacation and couldn't get it to work.

We attempted to contact your company while we were on vacation, but have not heard back from you at all. Our little boy is extremely disappointed right now. We tried again, with both an Apple iPhone and Android Samsung Galaxy - neither one of them will work. I've uploaded a video of what happens.

https://www.youtube.com/watch?v=7DMl_8RW9IU

It will do a little hop up and drop as soon as the signal connects, but then nothing else happens.

Please help with this product, I have an incredibly sad child right now.